They are never a favourite subject for anyone in an Owners Corporation; residents fear getting them, OC staff dread doing them, and OC managers spend more time discussing them than any other operational aspect of the Owners Corporation.
It doesn't have to be this way.
Through streamlining of data entry our software is proven to increase staff productivity by up to 10x, requiring fewer staff and lower costs.
Traditional methods require data duplication and multiple steps; Omniscia needs less information once and makes it available to multiple stakeholders leading to faster breach resolutions.
Collaboration between Committee members, OC staff and OC managers, as well as the very nature of a heavily human-dependent process leads to mistakes. Rely less on staff, and more on a reliable, predictable system.
Go beyond how many breaches you have open - know what they are for, what stage of the process they are up to, and how quickly they are turning over. All this and more is a single click away.
Your data is safely stored in the cloud - your backups and software upgrades are automatically taken care of, with your data available for access whenever and wherever you need it.
We offer personalised email support to all customers with an average turn-around time of ten minutes or less. We're here for you.
We load the system with a copy of your Rules & Guidelines, and combine them with your breach process to give you one-touch access to new breach reporting, inspections and statistics.
The system knows the details of each lot, rule and breach stage. All you need is to select the appropriate lot, rule and stage, optionally provide photos or notes and hit "Add Update".
The system understands how long residents are given to rectify breaches and can flag breaches for follow-up inspection automatically when that time is reached.
Sometimes a good story or a gut-feeling can lead your decision-making astray. Get fast access to the hard facts.
Past and present breaches are kept on-file indefinitely complete with pictures and notes to help discern trends.
Users can leave private notes on lot files to document matters like telephone conversations, emails or changes of ownership.
